• 65e47ab56o Phone: +86 18802962783
  • 65e47aazej Email: rebecca@tgybio.com
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    Products

    OEM ODM √

    Packaging

    10ecf48b-5b83-48fc-920e-c359823f4f07
    a1c30ffa-d7ea-45e9-8e82-0a34a940bff8
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    FAQ

    • 1. Do you have a minimum order quantity?

      -- Yes, The standard MOQ for our products is 100 bottles; for OEM your exclusive custom formulas, the MOQ will vary depending on the characteristics of the formula. Please consult our sales manager for a specific quote.

    • 2. What is the average lead time?

      -- For Europe and the United States: Express delivery: 5-7 days; Air freight: 10-13 days; Sea freight: USA: 18-22 days / Europe: 55-60 days. For other countries: Please provide your city's postal code and shipping method to consult your business manager for verification.

    • 3. Do you have any certification?

      -- YES，We possess comprehensive certifications and licenses, cGMP, FSSC, HACCP, ISO9001, ISO22000, HALAL, KOSHER, FDA, EU&NOP Organic certificates.

    • 4. What kinds of payment methods do you accept?

      -- Bank T/T, Wise, and Western Union are accepted.

    • 5. Are your Chinese products genuinely organic and do they contain heavy metals?

      -- As China has become the world's leading producer of dietary supplements, much of its organic product manufacturing has also shifted to China. All our products are tested for heavy metals and meet US and European food safety standards.

    • 6. Can I use a specific product IfI suffer from a particular disease?

      -- Always consult your doctor or a healthcare professional before taking any new food supplement.

    • 7. Can I use a certain product if I am pregnant or breastfeeding?

      -- If you are pregnant or breastfeeding, please consult your healthcare professional before use.

    Pre-sales and after-sales

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      Pre-sales consulting services

      • Formula design & customization
      • Ingredient selection & compliance verification
      • Certification & regulatory consultation
      • Packaging & labeling guidance
      • Production plan & cost quotation

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      Quality Inspection Service

      • Incoming Material Inspection
      • In-process Quality Control
      • Finished Product Inspection
      • Certificate of Analysis (COA)
      • Third-party Laboratory Testing

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      After-sales response service

      • Timely after-sales troubleshooting
      • Order follow-up & delivery tracking
      • Product usage & compliance guidance
      • After-sales complaint handling
      • Rapid response team

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      After-sales service guarantee

      C: After-Sales Guarantee
      1. Follow up with your receipt feedback as soon as possible after receiving the goods.
      2. If there is any damage, please contact us at any time with package photos, and we will provide a solution.
      3. Provide any assistance you need during the resale process.